Shipping policy

All orders are created after order submission. Due to the time needed to complete the custom designs, please allow up to 7 to 10 business days for order processing. If the items are needed sooner please email us at cgaines5449@gmail.com to confirm that we are able to complete your order based on your time frame.

Order confirmations are emailed after purchases are completed. Upon completion of order processing & shipping, the tracking information will be sent to the email you provided  during checkout. Please ensure it is accurate.

 

Please note: items may take longer due to holidays, bad weather, or other circumstances beyond our control. **Also, Svanacustomcreations.com is NOT responsible for lost or damaged , or stolen items.

However, please remember your items may be tracked using the tracking information we sent to the email you provided at check out or account creation.